Connex One has developed a multi-award-winning AI-powered customer engagement platform that provides secure, cloud-based, omnichannel communication and business automation. It is used by many of the world’s leading brands, powering customer journeys, increasing revenue, optimising the efficiency of workforces, and significantly improving the customer experience offered by their roster of satisfied clients.

Founded in Manchester in 2013 by brothers Nick Mealey and Richard Mealey, with offices in the UK, Nigeria and South Africa, Connex One is currently expanding its global workforce to 1,000 people. The platform handles over 15 million transactions a day, servicing clients across 5 continents, growing their business by over 100% year on year.

For more information, please visit www.connexone.co.uk.

Founded in Manchester in 2013 by brothers Nick Mealey and Richard Mealey, Connex One has developed a multi-award-winning AI-powered customer engagement platform that provides omnichannel communication and business automation. The platform is used by many of the world’s leading brands, powering customer journeys, increasing revenue, and optimising the efficiency of workforces.

In recent years, the firm has rapidly expanded its product and machine learning teams and launched a range of next-generation AI customer engagement features, enabling the business to achieve consecutive years of triple digit-growth of Enterprise clients and ARR. To support the growing demand from global enterprises, the firm has expanded operations in the UK and internationally. With new offices opened in Miami, Barcelona, and Melbourne already in 2022, Connex One is currently expanding its global workforce to 1,000 people.

Nick Mealey, CEO and Co-founder of Connex One, commented: “I am delighted to be able to announce the successful completion of our Series C fundraising from leading technology investors. Connex One’s growth rate has been phenomenal; it is a testament to our high-calibre global team and the value that our award-winning platform has created for our customers. I am very much looking forward to the next phase of our journey.”

Per Roman, Co-founder and Managing Partner, and Alon Kuperman, Partner at GP Bullhound, commented: “After being fascinated with the power of their software, we are thrilled to be partnering with Connex One as they disrupt and take over the industry. We are firm believers of the efficiency that end-to-end cloud-based software solutions bring to businesses of all kinds, and Connex One has the perfect product and team to serve the contact centre industry.”

Latium Tech, the investment vehicle owned by Brian Kennedy, took a majority shareholding in Connex One back in 2016, along with Sir Terry Leahy and The William Currie Group. The legal advisor to Connex One was DWF, led by Frank Shephard.

GP Bullhound invested through Fund V. Other recent investments include Typeform, causaLens, HackerOne, Whoop, Patreon, DuckDuckGo, Discord, Revolut, and Klarna, among many others.

Enquiries
For enquiries, please contact:
Alon Kuperman, Partner, at alon.kuperman@gpbullhound.com  
Carlos de la Esperanza, Principal, at carlos.delaesperanza@gpbullhound.com

About GP Bullhound
GP Bullhound is a leading technology advisory and investment firm, providing transaction advice and capital to the world’s best entrepreneurs and founders. Founded in 1999 in London and Menlo Park, the firm today has 13 offices spanning Europe, the US and Asia. For more information, please visit www.gpbullhound.com.

Data-driven investment process is revolutionising European financial services. European tech companies are attracting top global equity investors, corporate partners, and customers. The continent is no longer dominated by one or two hubs: unicorns have emerged in 28 countries and 98 cities, and a total of $275bn was created in exits via M&A, IPOs, direct listings, and SPACs in 2021 alone, marking an exceptional and record-breaking year for entrepreneurial activity and investment flows. Market observers believe that Europe has the strongest ever startup pipeline, on a par with the US, and the future is looking bright.

At GP Bullhound, we serve the needs of the world’s best entrepreneurs with transactional advice, research insights and capital, prioritising the development of data-driven lending products and outstanding customer experience to gain competitive advantage. We believe traditional lending products no longer have the right product or market fit: standardised term sheets with warrants and poorly designed covenants constitute a major hurdle for later-stage tech companies.

By making investments into IT and fully adopting the right data infrastructure and analytic tools across the investment process, lenders can gain higher profitability and stronger security, leading to better, simpler, and more flexible growth lending products, while also improving profitability, risk management and performance for the lenders. The rise of European tech requires a new approach to lending.

Enquiries
For enquiries, please contact:
Olya Klueppel, Partner, at olya.klueppel@gpbullhound.com

About GP Bullhound
GP Bullhound is a leading technology advisory and investment firm, providing transaction advice and capital to the world’s best entrepreneurs and founders. Founded in 1999 in London and Menlo Park, the firm today has 10 offices spanning Europe, the US and Asia. For more information, please visit www.gpbullhound.com.

causaLens is the pioneer of Causal AI — a new category of machine intelligence that reason about the world the way humans do, through cause-and-effect relationships and with imagination. They build Causal AI-powered products that are trusted by leading organizations across a wide range of industries. Their No-Code Causal AI Platform empowers all types of users to make superior decisions through an intuitive user interface, providing human-centered artificial intelligence, while creating a world in which humans can trust machines with the greatest challenges in the economy, society and healthcare.

Since emerging from stealth mode in January 2021, causaLens has seen annual revenue grow by more than 500%. The company has won marquee clients including Tier1 banks, hedge funds, governments and Fortune 500 companies.

For more information, please visit www.causalens.com.

“Our vision is to create a world in which humans can trust machines with the greatest challenges in the economy, society, and healthcare. Our customers are seeing transformative results with our no-code platform, and we now have the resources to bring our product to everyone,” said causaLens CEO and co-founder, Darko Matovski.

Per Roman, Managing Partner at GP Bullhound, said: “Causal AI represents a step change in moving away from correlation-based curve-fitting algorithms into true artificial intelligence that understands cause and effect. This positive decision comes off the back of our learnings from being an investor in Ravenpack, the leader in the adjacent field of Semantic AI. Truth told we were blown away by Darko and his team of brilliant engineers.”

Causal AI represents a giant leap ahead of current correlation-based AI technologies, which blindly extrapolate historical patterns to forecast the future and are unable to ask counterfactual questions — the ‘what ifs’ that are the foundation of human imagination and creativity. causaLens’s no-code platform delivers far more accurate and reliable results and allows humans and machines to work together for the first time.

Since emerging from stealth mode in January 2021, causaLens has seen annual revenue grow by more than 500%. The company has won marquee clients including Tier1 banks, hedge funds, governments and Fortune 500 companies.

GP Bullhound invested through Fund V. Recent investments include Whoop, Patreon, DuckDuckGo, Discord, Revolut, Klarna and Ravenpack among others.

Enquiries
For enquiries, please contact:
Joakim Dal, Partner, at joakim.dal@gpbullhound.com

About GP Bullhound
GP Bullhound is a leading technology advisory and investment firm, providing transaction advice and capital to the world’s best entrepreneurs and founders. Founded in 1999 in London and Menlo Park, the firm today has 10 offices spanning Europe, the US and Asia. For more information, please visit www.gpbullhound.com.

Revolut is here to transform the way money works. As an innovative, new kind of financial platform, it gives people the power to spend, transfer and manage their money without the sky-high fees charged by traditional banks.

Since launching in 2015 in the UK, Revolut has expanded significantly beyond its origins as an FX product, adding new features and services all the time, including salary advance, instant peer-to-peer payments, budgeting controls and FDIC insurance up to a value of $250,000, through a partnership with Metropolitan Commercial Bank.

Headquartered in London, with 2,000 people in 23 offices, Revolut is now one of the biggest Fintech communities in the world, with over 10 million customers globally. Since launch, Revolut has raised over $800 million in funding and processed more than 1bn transactions worth over $130bn.